Legal
Shipping & Returns
Where we ship, what it costs, and what to do if something arrives wrong.
Where we ship
Shop orders and printed member cards ship to addresses in the United States. Checkout will not accept an address elsewhere.
What shipping costs
Shop shipping is $6.95 per order, and free on orders of $75 or more before shipping, counted at listed prices, so a member discount never costs you free shipping. Heritage members get free shipping on every Shop order. The total is shown before you pay.
When it ships
Each item is made to order by our production partners: Printful, and Gooten for Premium goods. Most orders ship within 2–7 business days, and delivery in the United States then usually takes 3 to 8 business days. We email tracking details when your order ships, and they appear in your member portal. Your order ships to the address you give at checkout, in PayPal or on Shopify’s checkout.
Returns
Every item is made to order for you, so we do not accept returns or exchanges for a change of mind or a different size. Please check the size before ordering.
Damaged, defective or wrong items
- If an item arrives damaged, defective or not what you ordered, tell us within 30 days of delivery. Write to support@patriotmurica.com with your order reference (it begins with “PM-”) and a photo of the problem.
- We will send a replacement or refund you in full, including shipping. You do not need to send the item back.
- Refunds go to your original payment method, through PayPal or Shopify, whichever you paid with.
Printed member cards
- Printed member cards are ordered in your member portal. Shipping is $4.95 per card, and printing is $7.95, included on the first printed card of a Patriot or Heritage membership.
- We print and mail printed cards ourselves, not through Printful, within 30 days of your order. Your member portal shows the day your card was mailed.
- If your card arrives damaged or misprinted (a wrong name or member number, for example), tell us within 30 days of receiving it. If it has not arrived 30 days after the day it was mailed, it counts as lost in the mail. Write to support@patriotmurica.com with your card order reference (it begins with “PMC-”) and, for a damaged or misprinted card, a photo.
- We will print and mail a new card at no charge, or refund the card in full, shipping included, if you prefer. You do not need to send the card back.
- Each card is printed for you, so there are no returns or refunds for a change of mind.
Memberships
Memberships are not shipped goods; cancellation and refunds for memberships are covered in the Terms of Sale.